Privacy Policy

Effective Date: April 3, 2026

This Privacy Policy explains how Wazoefu Technology Ltd (“Restova”, “we”, “our” or “us”) collects, uses, stores and protects your personal information when you use Restova.co.tz (the “Platform”).

By using the Platform, creating an account, submitting an inquiry or advertising your business on Restova, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Restova.co.tz is owned and operated by Wazoefu Technology Ltd, a company based in Dar es Salaam, Tanzania.
If you have any questions regarding this Privacy Policy, you may contact us at:

Wazoefu Technology Ltd

contact us: https://restova.co.tz/contact-us

2. Information We Collect

We may collect the following categories of information:

a) Information You Provide Directly

When you create an account, submit an inquiry, advertise your business, leave a review or contact us, we may collect:

• Full name

• Email address

• Phone number

• Company name

• Country and location

• Tour preferences and travel details

• Billing information

• Business registration details

• Photos, logos, descriptions and other content you upload

• Messages and communications sent through the Platform

b) Traveler Inquiry Information

When a traveler submits an inquiry through Restova, we may collect:

• Traveler name and contact details

• Travel dates and destination preferences

• Number of travelers

• Budget and special requests

• Any information voluntarily included in the inquiry message

This information may be shared with the selected business in order to respond to the inquiry.

c) Automatically Collected Information

When you use the Platform, we may automatically collect:

• IP address

• Browser type and device information

• Operating system

• Pages visited and time spent on the Platform

• Referring website or source

• Date and time of access

• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Create and manage your account;

• Deliver traveler inquiries to businesses;

• Process payments, account balances and inquiry charges;

• Operate, maintain and improve the Platform;

• Communicate with you about your account, inquiries and listings;

• Send service announcements, updates and administrative messages;

• Respond to customer support requests;

• Detect fraud, spam, abuse or security threats;

• Enforce our Terms of Service;

• Comply with legal obligations.

If you are a business user, we may also use your contact details to send information about new Restova features, advertising opportunities and account activity.

You may opt out of marketing emails at any time, but you cannot opt out of essential service and account-related communications.

4. How Traveler Information Is Shared

When a traveler submits an inquiry through Restova, the traveler’s information is shared with the business selected by the traveler.

Businesses may only use traveler information for the purpose of responding to that inquiry and arranging the requested travel service.

Businesses may not:

• Sell or transfer traveler information to third parties;

• Add travelers to mailing lists without consent;

• Use traveler information for unrelated advertising or spam.

Restova is not responsible for how a business uses traveler information after it has been shared, although we may suspend or remove businesses that misuse personal information.

5. Reviews and Public Content

If you submit a review, rating or other public content, some information may become visible to other users, including:

• Your first name or display name

• The content of your review or comment

• The date of submission

Please do not include sensitive personal information in public reviews or comments.

6. Cookies and Tracking Technologies

Restova uses cookies and similar technologies to:

• Keep you logged in;

• Remember your preferences;

• Measure website traffic and performance;

• Improve the user experience;

• Detect abuse and fraudulent activity.

You may disable cookies through your browser settings, but some parts of the Platform may not function properly.

7. Data Retention

We keep personal information only for as long as necessary to:

• Provide the Platform and our services;

• Maintain records of inquiries, payments and disputes;

• Comply with legal, tax and accounting obligations;

• Protect our legitimate business interests.

We may retain account, inquiry and billing information after an account is closed where reasonably necessary.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure or alteration.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your password and account credentials confidential.

9. Third-Party Services

We may use third-party providers to help operate the Platform, including:

• Payment processors

• Hosting providers

• Analytics services

• Email delivery services

• Customer support tools

These third parties may have access to personal information only as necessary to provide their services.

The Platform may also contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. International Transfers

Your information may be stored or processed in countries outside Tanzania where our service providers or hosting providers are located.

By using the Platform, you consent to such transfer, storage and processing.

11. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information;

• Request correction of inaccurate information;

• Request deletion of your account or personal information;

• Withdraw consent for certain uses of your information;

• Object to certain types of processing;

• Request that we stop sending marketing emails.

To exercise any of these rights, please contact us at support@restova.co.tz.

We may require proof of identity before responding to certain requests.

12. Children’s Privacy

Restova is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we may delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will become effective once the revised version is published on Restova.co.tz.

Your continued use of the Platform after any changes are posted means that you accept the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or the way your information is handled, please contact:

Wazoefu Technology Ltd

contact us: https://restova.co.tz/contact-us